TAPE QUESTIONS

Also see our blog article: Custom Paper Tape Or Plastic Tape: Which Is Better For Your Packing Needs?.

Our 1.9 mil polypropylene tape is a standard duty tape recommended for sealing cardboard boxes under 30lbs. It has a glossy finish in appearance. This economical packing tape has a quick tack adhesive and is commonly recognized by its crackling noise when pulled from the roll.

Our 2.2mil PVC tape is a heavy duty tape recommended for sealing boxes over 30lbs. PVC has a flatter finish in appearance compared with polypropylene. It has a strong adhesive component and is also known as the quiet tape for its smooth release from the roll. It can be used on multiple surface types.

Please see our Product pages for more information and pricing.

Our Polypropylene and PVC tapes are hot melt. We also provide acrylic adhesive.
Please call for pricing

LOGO AND ARTWORK QUESTIONS

We do not charge extra for additional text or logo(s). The cost of your plate is determined by the number of inks you use and the length of the print job.
Anything over 7 ¼” is considered oversized.

Including the repeat space the printable area is 14 11/16” in length. Anything over 7 1/4 " is considered oversize and additional charges apply.

1” = ¾”
2”= 1 ¾”
3” = 2 ¾”

The smallest repeat space is ¼”. For more information regarding continuous prints please contact a sales representative.

We prefer the following formats:
Vector: .AI, .PDF, or EPS. Please convert all fonts to outlines as we use Adobe Illustrator.
We also accept the following formats:
Raster: .PSD (CS2), .JPG, .PNG, .BMP, OR .TIF
The higher the dpi the better. 600 dpi or higher is great! We can absolutely use 300 dpi but your logo might print with a jagged edge. Jagged edges will be noted in the electronic proof we send to you for your final authorization.

Yes, we will create a proof based on the logo or artwork you upload with your order. We will contact you if we have a question or need artwork in a different format. Your order CANNOT be completed until you have approved your proof. After proof approval, your order will take 10-14 to create, plus the amount of time to ship based on your location and shipping preference.

INK AND PRINTING QUESTIONS

We offer the following colors at no charge: Yellow PMS 108, Orange PMS 165, Red PMS 199, Green PMS 347, Gray PMS 431, Burgundy PMS 222, Brown PMS 476, Process Blue, Reflex Blue, Black and White.

Yes, we print up to 3 colors. Minimums are as follows:
1-color prints require a minimum of 1 case.
2 color prints require a minimum of 2 cases
3 color prints require a minimum of 5 cases
Paper tape starts at a 5 case minimum for 1 ink.

There is a charge for a PMS color match due to the fact that our production department has to mix the custom color for each order. The minimum order for a color match is 5 cases.

Reverse printing is when the background of the design is printed instead of the design itself. For example a typical print job of black text on white tape would be reverse printed as white text with a black background. Any design that takes up 50% or more of the surface of the tape is considered reverse printing.

Flood coating is when white tape is printed entirely with the first color of choice before the logo is printed with the second ink color of choice. The minimum order quantity is 4 cases. A custom ink mix charge would apply if a standard ink colors is not used. Extra surcharges apply for flood coating. Please call for pricing. .

MISCELLANEOUS QUESTIONS

We are open Monday to Friday, 9-5 EST. Our phone number is 1-888-708-3360. We’d love to hear from you.

Production usually runs around 3 weeks plus shipping time. To ensure you don’t run out of tape please consider placing your order 3-4 weeks in advance. If you need it sooner than that, please let us know. We will do our best to accommodate your date.

SHIPPING QUESTIONS

Please feel free to offer your shipping account # for the courier of your choice. If you do not have your own UPS or FedEx account, your order will be shipped via UPS Ground. Larger orders are shipped via truck.

Yes, please contact a salesman to inquire about blind shipping options.